TERMS & CONDITIONS

ORDERING

WHEN YOU PLACE AN ORDER WITH THE CHARMING PRESS WE WILL ADVISE YOU OF CURRENT PRODUCTION TIMES & WHEN YOU CAN EXPECT YOUR ORDER TO ARRIVE ON YOUR DOORSTEP. IN BUSY TIMES THIS CAN TAKE UP TO 4 WEEKS FROM ORDERING TO COMPLETION. BUSY TIMES ARE GENERALLY THE FIRST FOUR MONTHS OF THE YEAR.

IF YOU HAVE AN URGENT ORDER YOU MUST INFORM US BEFORE YOU ORDER & WE’LL LET YOU KNOW IF IT’S POSSIBLE. WE CAN RUSH THINGS THROUGH, HOWEVER THIS WILL INCUR AN EXTRA CHARGE.

ONCE WE’VE RECEIVED AND APPROVED YOUR ORDER FORM YOU CAN EXPECT YOUR PDF PROOFS WITHIN FIVE DAYS AND THEN ONCE YOU APPROVE THE DESIGNS YOU CAN EXPECT YOUR INVITATIONS TO ARRIVE WITHIN 3 WEEKS. IT IS YOUR RESPONSIBILITY TO ENSURE THAT FORMS ARE COMPLETED, PAYMENTS ARE MADE AND PROOFS APPROVED IN GOOD TIME FOR YOUR OWN DEADLINE.

A MINIMUM ORDER OF 25 OF EACH (SAVE THE DATE, INVITE, RSVP, BELLYBAND, PARTICULARS) IS REQUIRED. WE RECOMMEND THAT YOU ORDER ONE PER HOUSEHOLD AND A FEW EXTRA TO KEEP FOR YOURSELVES! (AND IN CASE YOU SPILL YOUR TEA OVER ONE DURING THE ASSEMBLY PROCESS!) WE SUPPLY ALL ORDERED STATIONERY, CUT & IN READY TO ASSEMBLE PILES WITH CLEAR INSTRUCTION OF HOW TO ASSEMBLE. WE CAN OFFER ADVICE REGARDING POSTAGE TO GUESTS IF YOU WISH.

THE CHARMING PRESS HOLDS ALL COPYRIGHT FOR DESIGNS AND YOU MUST NOT COPY OR REPRODUCE ANY OF OUR DESIGNS IN ANY WAY.

PLEASE REMEMBER THAT COMPUTER SCREENS DO NOT ENSURE A TRUE REPRESENTATION OF COLOUR, THEREFORE VERY SLIGHT VARIATIONS MAY OCCUR ON THE FINAL PRODUCT.

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WORDING & PROOFS

IT IS UP TO YOU TO MAKE SURE THAT THE WORDING ON THE ORDER FORM IS EXACTLY AS YOU WOULD LIKE IT TO APPEAR ON YOUR INVITATIONS. WE CANNOT BE HELD RESPONSIBLE FOR ANY SPELLING MISTAKES ETC. ONCE YOUR ORDER FORM HAS BEEN RECIEVED AND APPROVED BY US A PDF PROOF WILL BE SENT TO YOUR CHOSEN EMAIL ADDRESS FOR YOU TO TRIPLE CHECK WORDING, LAYOUT AND SPELLING. IF THERE ARE ANY CHANGES NEEDED A SECOND PROOF WILL BE SENT OUT TO YOU FREE OF CHARGE. AFTER THIS TIME ANY FURTHER AMENDMENTS WILL INCUR A CHARGE OF £15.00 PER AMEND.

THE CHARMING PRESS CANNOT BE HELD RESPONSIBLE FOR ERRORS THAT HAVE GONE UNNOTICED AFTER THE PROOFS HAVE BEEN APPROVED BY YOU. ANY ERRORS NOTICED AFTER THE PRINTING PROCESS ARE NOT OUR RESPONSIBILITY AND REPRINTS WILL BE TREATED AS A NEW ORDER & CHARGED FOR ACCORDINGLY.

IF AN ERROR IS MADE ON OUR PART WE WILL REPLACE THE ITEMS FREE OF CHARGE. HOWEVER IN THE EVENT OF AN ORDER BEING CANCELLED BY YOURSELVES WE CANNOT REFUND ANY MONEY ONCE WORK HAS COMMENCED.

 

DELIVERY

ALL ORDERS WILL BE SENT TO THE ADDRESS YOU SUPPLY ON YOUR ORDER FORM BY ROYAL MAIL FIRST CLASS  RECORDED DELIVERY, REQUIRING A SIGNATURE ON DELIVERY. FOR INTERNATIONAL DELIVERY WE WILL USE  A SIMILAR SERVICE AND WILL ADVISE OF COST ON THE FIRST INVOICE. PLEASE TAKE CARE TO SUPPLY AN ADDRESS WHERE YOU WILL BE ABLE TO SIGN FOR THE PACKAGE (EG. YOUR WORK ADDRESS) PLEASE TELL US IF THERE IS A SPECIFIC DAY YOU WOULD LIKE TO RECEIVE YOUR INVITATIONS. WE ACCEPT NO RESPONSIBILTY FOR ITEMS LOST IN THE POST OR DELAYED DUE TO POSTAL STRIKES OR CIRCUMSTANCES OUT OF OUR CONTROL.

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BESPOKE TERMS & CONDITIONS

NORMAL TERMS & CONDITIONS APPLY, ALONG WITH THE FOLLOWING :-

A £200 NON REFUNDABLE DESIGN FEE IS CLEARED BEFORE ANY BESPOKE WORK BEGINS. THIS BESPOKE FEE COVERS THE DESIGN TIME FOR INVITATION, SAVE THE DATE, PARTICULARS & RSVP. IF YOU REQUIRE MATCHING ‘ON THE DAY’ STATIONERY OUR DESIGN FEE WOULD INCREASE . THE CLIENT AGREES TO COLLABORATE ON A PINTEREST BOARD OR ALTERNATIVE BEFORE ANY WORK IS STARTED SO THAT WE ALL HAVE A CLEAR IDEA OF THE LOOK/ STYLE/COLOUR PALETTE YOU ARE HOPING FOR.

THE CLIENT AGREES TO GIVE CLEAR AND CONCISE FEEDBACK AFTER THE FIRST AND EACH DRAFT THEREAFTER HAS BEEN RECEIVED. WE WILL CONTINUE TO WORK WITH THE CLIENT UNTIL WE REACH A FINAL DESIGN, HOWEVER THE NUMBER OF AMENDS MUST NOT EXCEED 4. IE. 5 DRAFTS SENT VIA EMAIL. ANY CHANGES AFTER THIS WILL INCUR AN EXTRA CHARGE WHICH WILL BE DISCUSSED AT THE TIME. THE CHARMING PRESS RESERVE THE RIGHT TO OFFER THE DESIGN TO OTHER CLIENTS BUT ONLY AFTER YOUR WEDDING OR EVENT HAS TAKEN PLACE. ONCE FINAL DESIGN HAS BEEN AGREED, NORMAL PRINTING & OTHER PRICES APPLY.

THE CHARMING PRESS WILL NOT COPY OR OTHERWISE RECREATE ANOTHER ARTISTS WORK, PLEASE DO NOT ASK US TO.

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COPYRIGHT NOTICE

ALL INTELLECTUAL PROPERTY RIGHTS IN OUR DESIGNS & PRODUCT (AND IN THE IMAGES, TEXT & DESIGN OF THIS WEBSITE) ARE AND WILL REAMIN THE PROPERTY OF THE CHARMING PRESS. ANY INFRINGEMENT OF THESE RIGHTS WILL BE PURSUED SERIOUSLY. acid-associated-members-2